Welcome to e-mareez! We are dedicated to empower you to make smart and suitable choices for your health and well-being. Our mission is to provide you with a platform that enables you to seek stable and urgent health care, and enhance your doctor-patient relationship by making it more accessible, affordable, efficient and intelligent.
E-mareez respects and values your privacy and the trust you put in us. We take the protecting of its users’ privacy very significantly and take utmost measures to ensure the security and privacy. This policy will explain the way we collect, use and protect your information.
GENERAL INTRODUCTION:
This privacy policy explains how we collect, use, share, disclose and protect Personal Information about the Users of the Services, including the Practitioners, the End-Users (as defined in terms of use), and the visitors of Website (referred to as “you” or “Users” in this Privacy Policy). We created this Privacy Policy to demonstrate our commitment to protecting your privacy and personal information. Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. We created this Privacy Policy to give you confidence as you use the Services and demonstrate our commitment to protecting privacy. This Privacy Policy is only applicable to the Services. BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL AGREE TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE PRIVACY POLICY. YOU HEREBY CONSENT TO OUR SERVICES, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION.
PERSONAL INFORMATION COLLECTION:
While using the Platform you may be asked to provide, or you may choose to upload certain information about yourself such as your name, occupation, photo, e-mail address, address, phone number(s) or date of birth. Please note that personal information may also include personally identifiable information you voluntarily provide when you take a survey. In addition, and to provide you effective services, we may automatically track certain information about you based upon your behaviour on the application usage. Moreover, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type.
We use this information to do internal research on our users’ behaviour to better understand, protect, and serve our users. We also use this information to offer you tailored content like giving you more relevant search results.When you contact us, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements, and updating you with issue status. We require PMDC and other such information for doctors’ verification. We only collect and use such information to provide you with a seamless, efficient customer care and safe experience.
CONTACT INFORMATION:
We use your contact information for the following purposes:
- send you the necessary notifications
- In order to stay connected to solve your queries
- Your concerned physician might require your contact information to connect to you
EDIT PERSONAL INFORMATION:
You have access to customise your certain personal information in your profile. If that information is wrong, we advise you to update it quickly or to delete it. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to the information. In addition, if you believe that Personal Information, we maintain about you is inaccurate, you may have the right to request that we correct or amend the information by contacting our helpline.
USE OF COOKIES:
We use cookies to; remember and process data/information, save users’ preferences for future recommendations and to compile site traffic and interactions. You can choose cookies preferences in your settings. However, disabling cookies may cause some functions to not work properly
DISCLOSURE OF INFORMATION:
We may share your personal information with our doctors, affiliates and technical consultants under confidentiality agreements. We do so in order to enhance the functionality of our platform, for marketing and research purposes. Your user name, city and profile photo may be shared with other users, for example if you give a feedback to a doctor, it would be displayed publicly.
CHANGES IN PRIVACY POLICY:
E-mareez can update their privacy policy at anytime with/without the prior notice to the user. All the amendments in the policy will be displayed on our platform.
For any more questions, contact our helpline. We are always here for our users (www.e-mareez.com).